User Journeys

User journeys refer to all the interactions a user embarks on when engaging with an website. Those journeys ultimately lead to a particular goal and outcome within the interface. When the actions are performed as seamlessly as possible, it creates an optimal user experience.

User journeys are visual representations or narratives that outline the steps and interactions users go through while using a product or service. They help designers and developers understand and empathize with users, ensuring that the product effectively addresses their needs and provides a seamless, enjoyable experience.

User journeys are valuable tools in the design process, enabling designers and developers to create user-centered designs that effectively address user needs, provide a seamless experience, and ultimately lead to higher user satisfaction and adoption rates.