Closing the Gap: Setting Standards in Web Design

ArtVersion's web design team collaborating around the table in the Chicago office.

The web design world is bustling with agencies of all shapes and sizes, yet the quality across the board varies dramatically. For businesses, this can make choosing the right partner feel like finding a needle in a haystack. Some agencies excel, delivering innovative, user-focused experiences. Others, however, rely on cookie-cutter approaches that miss the mark entirely.

ArtVersion's web design team collaborating around the table in the Chicago office.

At ArtVersion, we believe the difference between good and exceptional lies in the details. And when it comes to delivering exceptional, we don’t compromise.

Where the Gaps Lie

The inconsistencies in the industry come down to a few common issues:

One-Size-Fits-All Designs

In my day-to-day, I’m often called upon to review recently launched websites that just don’t hit the mark. Sometimes it’s the lack of customization; other times, it’s issues with page load speed or accessibility standards. What I’ve seen far too often is a reliance on the same templates for every project. It’s like trying to put a square peg in a round hole—brands lose their identity, and the experience falls flat.

Missing Strategy

Websites shouldn’t just look good—they need to work for the people using them. Yet, I’ve encountered many projects where aesthetics were prioritized over usability and strategy. A stunning homepage means little if it doesn’t help a brand connect with its audience or achieve its goals. At ArtVersion, every design decision we make stems from a clear understanding of the brand’s purpose and the needs of its users.

Accessibility as an Afterthought

Inclusive design isn’t optional—it’s essential. However, I’ve seen too many projects where accessibility standards like color contrast or keyboard navigation are tacked on at the last minute, if at all. This approach doesn’t just limit reach; it excludes entire segments of the audience. For us, accessibility is baked into the process from the start because a design that’s not for everyone isn’t complete.

Shortcuts in Development

I’ve had countless conversations with clients frustrated by websites that can’t keep up with their needs. Often, the issue lies in shortcuts taken during development—basic coding practices that result in functionality gaps or scalability issues. Here we approach development differently, building for the future with solutions that are as robust as they are flexible.

Minimal Testing

You’d be surprised how many sites are launched without proper usability testing. It’s a step too often overlooked, leading to missed opportunities and frustrated users. At our work, we don’t leave functionality to chance. Testing isn’t just a box we check—it’s an integral part of how we ensure every design works as intended in the real world.

By addressing these gaps, we aim to not just meet but exceed expectations, delivering designs that truly resonate and perform. Every project we take on is an opportunity to raise the standard, one thoughtful decision at a time.

At ArtVersion, we’ve built our reputation on consistency, attention to detail, and a results-driven mindset. Here’s how we close the gaps:

1. Custom-First Design: Every solution we craft is tailored to the unique goals and personality of the brand we’re working with. Templates simply aren’t in our vocabulary.

2. User-Driven Thinking: We prioritize the end user’s experience, ensuring every design decision contributes to accessibility, functionality, and connection.

3. Inclusive Design: We adhere to WCAG standards, designing for everyone, not just the majority.

4. Scalable Solutions: Our work isn’t just about today; it’s built to evolve alongside the brand.

5. Testing at Every Step: Usability and performance aren’t assumptions—they’re proven through rigorous testing and iteration.

What Clients See vs. What They Need

To the untrained eye, agencies can seem similar—polished portfolios, enticing promises, and competitive pricing. But this surface-level appeal can mask deeper issues:

Price Over Value

Choosing the cheapest option can lead to subpar outcomes that require costly fixes down the road.

Looks Without Substance

A beautiful design doesn’t guarantee functionality or strategic alignment.

Lack of Metrics

Many agencies fail to connect their work to tangible results like conversions, engagement, or accessibility improvements.

My team is adamant about focusing on what’s beneath the surface. Our clients know we’re not just delivering a website—we’re building a foundation that drives their brand forward.

What makes me sad is that these subpar deliverables tarnish the reputation of the entire industry. A sleek salesperson sells a solution, and the client is captivated by the pitch. But behind the scenes, shortcuts are taken, and unorthodox methods are used to code and design the site. The client is left with something they believe is functional, but beneath the surface, it’s riddled with flaws—often irreparable ones.

Too many times, my team and I have been called in to clean up the aftermath. By then, the only option is to rebuild the entire website from scratch after failed attempts to patch the countless holes. If the foundation isn’t done right, no amount of patches can fix it. A poorly constructed site may look fine on the outside, but it fails to support a brand’s growth, scalability, and ability to adapt to future needs.

We like to think that we’ve built our reputation on doing things right the first time. We believe a website should not just work today but continue to work for years to come, evolving alongside the brand it represents. It’s simple commitment to quality and longevity.

You Don’t Know What You Don’t Know

I sometimes find myself in discussions with prior developers during the handoff process. These conversations can be revealing, especially when the developer is convinced their solution follows best practices. I don’t make it a habit to argue, but there are moments when it becomes clear that the individual simply doesn’t have enough experience to see the gaps in their approach.

It’s not necessarily about bad intent—it’s often a case of not knowing what they don’t know. Inexperienced developers may believe they’re delivering something robust when, in reality, the foundation is shaky, leaving the client vulnerable to issues down the line. This lack of expertise can manifest in inefficiencies, unscalable structures, or code that looks fine on the surface but fails under real-world conditions.

For me, these situations are less about pointing fingers and more about stepping in to set things right. At ArtVersion, we prioritize doing the work with the depth of experience required to anticipate challenges and deliver solutions that stand the test of time. It’s about more than following trends—it’s about truly understanding how to build something that works, serves and evolves.

Elevating the Standard

The web design industry may feel crowded, but for those willing to go beyond the basics, the opportunities are boundless. For businesses, the key is recognizing that quality design is about more than aesthetics—it’s about strategy, functionality, and measurable impact.

For us at ArtVersion, it’s about setting—and keeping—the bar high. By staying true to these principles, we don’t just deliver websites. We deliver experiences that matter.

1. Transparency and Education: We don’t just deliver a product—we involve clients in the process, helping them understand how our decisions lead to measurable outcomes.

2. Holistic Solutions: From branding to UX to technology, we create unified experiences that work across every touchpoint.

3. Proven Results: Our portfolio doesn’t just show designs—it showcases transformations, supported by data that highlights success.

4. Leadership Through Knowledge: By sharing insights, best practices, and innovative approaches, we build relationships based on trust and expertise, not sales pitches.

We care deeply about the web and are committed to leaving the internet a better, more accessible, and meaningful place for everyone.