Customer engagement is another layer to customer experience that ensures a consumer is attaining an enjoyable experience when interacting with a company. Leveraging the proper platforms that drive engagement, designing with a user-centric mindset, and prioritizing consumer feedback are all positive ways that drive engagement. When it is achieved, it builds client trust and loyalty.
What is Relationship Marketing Marketing is typically thought of as selling…
Traditionally, customers have always been critical to the success of a brand -…
