Customer Journey Mapping

Customer journey mapping is the visualization of the way a consumer will interact with a company’s website, by mapping out the actions they embark on to achieve a specific goal. Journey mapping allows designers and developers to structure and optimize touchpoints, sooth pain points and create a seamless experience for the consumer. Customer journey mapping also tells the story of a customer’s experiences as they navigate any digital interface.

Web Design UI on tablet and desktop display

The Important Role of Icons in Web Design

There is arguably no better avenue to make a stronger brand presentation than to maintain consistent graphic elements throughout an interface. Icons are the ideal vehicle to deliver...

mobile phone ecommerce design

Advantages of Mapping the Customer Journey

The customer experience is the foundation underlying any business. Whether the customer is a market consumer or the user on a website, delivering a positive experience is vital...

IPEVO VZ-X: Agency User Testing Experience

A core component of our agency culture is continuing to innovate, design and create best practices for UI/UX design. We are continuously looking for a way to approach...